New Patient Registration

Patients living within the G64 postcode area are welcome to register. In order to do so you should bring your NHS medical card and either a passport or photographic ID.  A member of the reception team will ask you to fill in the necessary forms.

 If you prefer a particular gender of doctor we will note this and do our best to respect your choice. However, not all the doctors in the practice provide all services and specific doctors may not be immediately available.

Please contact reception for further information.

Changes to Personal Details

If you change any personal details at any stage after registering with the practice i.e. name, address, telephone number, it would assist us greatly if you let know.  Please speak to one of our receptionists who will ask you to complete a form so we can update your medical records.

Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them.  You can download the guide below.

A Patient Guide to GP Services

This facility is currently not available.

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups. Open the leaflets in one of the following languages

English	Urdu
Albanian	Hindi
Arabic	Lithuanian
Bulgarian	Polish
Chinese (Cantonese)	Portuguese
Chinese (Mandarin)	Spanish
Russian	French
Turkish	Punjabi
Gujerati	Somali
Croatian	Bengali
Farsi

Temporary Registration

If you are ill while away from home (please see Holiday makers & Overseas Visitors on the next page) and are residing with someone who is registered at Springfield  Medical Practice you can receive emergency treatment from the practice.  

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

For Holiday Makers from Overseas:

Tourists and holidaymakers

If you are coming to Scotland on holiday or to visit friends or relatives, you may have to pay for any healthcare you need while you are here.

You should always get travel insurance with medical cover before your trip.

Accessing healthcare

If you need treatment while you are in the UK, NHS staff may want to see:

• your passport or national identity card
• documents showing where you live that prove you are registered for work or receive health care in your own country

If you don’t have these you may need to pay for any care you receive.

More about accessing NHS services and treatments

Healthcare costs

Holidaymakers eligibility to receive free healthcare while in Scotland will depend on their individual circumstances. However, access to emergency treatment is free until the overseas patient is stabilised.

European Economic Area (EEA) or Switzerland citizens

If you normally live in the European Economic Area (EEA) or Switzerland, you will not have to pay any treatment while you are here. This includes treatment for an illness or condition you had before you travelled and routine maternity care.

European Health Insurance Card (EHIC)

Before you travel to Scotland you must get a European Health Insurance Card (EHIC) in your own country.

NHS staff may ask to see your EHIC before starting any treatment. If you don’t have an EHIC, they might not be able to treat you as an NHS patient and you may need to pay for any care you receive.

If you’re normally resident in the Republic of Ireland (RoI) you don’t need an EHIC card to receive NHS treatment in Scotland.

However, if you have an EHIC you can show it to NHS staff. If you don’t have an EHIC they might ask to see proof that you’re normally resident in the RoI. This could be your Irish passport or driving licence.

Non-EEA or Switzerland citizens

If you don’t normally live in the EEA or Switzerland and your country does not have an agreement with the UK you will need to pay for all of your healthcare.

Medical repatriation

If you become ill or have an accident and need transport with medical support to go back to your home country, you will have to pay for this. This is not not covered by the EHIC, or by any arrangements with countries outside the EEA.

Emergency prescriptions

If you run out of medicine while you are visiting, you can find a local GP surgery and ask to make an appointment.

The GP will decide if you can be registered as a temporary resident and may ask to see:

• your EHIC card
• your passport
• a document showing where you live

If you are registered as a temporary resident, you will not need to pay to see the GP.

Medicines without a prescription

Alternatively, you can find a local pharmacy and ask the pharmacist for a small supply of the medicines you need.

If the pharmacist agrees to do this, you will need to pay the full price for the medicines.

Healthcare in Scotland for Holidaymakers from Overseas (Factsheet)

This information is also available as a factsheet, which has been translated into different languages and formats – including audio and large print.

Print-ready versions for professionals are also available.

Download a factsheet

https://acrobat.adobe.com/id/urn:aaid:sc:EU:7da7b9c2-af63-43d9-8a4b-a255f5224580